Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances 100% authentic?
Yes, all products sold on our official website are 100% authentic and manufactured directly by Ajmal Perfumes, ensuring the highest standards of quality and craftsmanship.
How long does shipping take within India?
We typically process orders within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days across India.
What is your return and exchange policy?
Due to the nature of personal care products, we only accept returns or exchanges if the product arrives damaged, defective, or if the wrong item was delivered. Please contact us within 48 hours of delivery.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, in addition to secure online payment options like UPI, Credit/Debit cards, and Net Banking.
How should I store my perfumes to make them last longer?
To maintain the integrity of the scent, store your perfume bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Can I track my order status?
Once your order is dispatched, we will send a tracking link to your registered email address and mobile number so you can monitor your shipment in real-time.